Why Is My Online Reputation So Important?

 

  • 97% of consumers read online reviews for local businesses in 2017, with 12% looking every day
  • 85% of consumers trust online reviews as much as personal recommendations
  • Positive reviews make 73% of consumers trust a local business more
  • 49% of consumers need at least a four-star rating before they choose to use a business
  • Responding to reviews is more important than ever, with 30% naming this as key when judging local businesses
  • 68% of consumers left a local business review when asked – with 74% having been asked for their feedback
    79% of consumers have read a fake review in the last year, but a worrying 84% can’t always spot them
  • Yelp & Facebook are local consumers’ most trusted review sites, followed by Google & BBB.org
  • People are becoming less likely to visit businesses’ websites after reading positive reviews – a 17% drop from 2016
  • 32% of consumers read local reviews on mobile apps this year (a growth of 14% from 2016)
  • Consumers read an average of 7 reviews before trusting a business – up from 6 last year

Setup Fee


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Monthly Fee


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All this is normally $475 setup and $175/month.

BUT with our Cyber Monday Offer it is only $375 — $100 off

and $125/month — $50 off — FOR LIFE!

How Our Program Works

Our customers email us a customer list (csv file) once a month. 4 data fields / columns — 1st name, last, email, cell#.*

We take it from there. Because Google & Yelp disallows reviews that are “solicited” we drip feed the feedback request at 1 or 2 per day. We also monitor how quick the reviews are posting and make changes in the sites we suggest to your customer within the email or text message.

Our message asks for their feedback on your business. If it is 4 or 5 stars we then have a pop up that asks them to please copy & paste their comments on one of 3 sites. If it is 3 stars or lower, a different pop up appears and asks for details and how their opinion can be improved. This can help greatly with keeping a bad reviews from being published.

Each time feedback is given or a review published you will receive an email letting you know what they wrote and where the review was published.

We also monitor 20 review sites and let you know whenever a review is published.

*If you want to setup a kiosk (tablet or laptop provided by you) at your business for review capturing we can set that up for you.

All this is normally $475 setup and $175/month.

BUT with our Cyber Monday Offer it is only $375 — $100 off — and $125/month — $50 off — FOR LIFE!

Sign up today by clicking the buttons and emailing us your 1st list to customersatthespeedoflight@dplus11.com